Data recovery services can be needed for various reasons but the main ones are:
1. Accidentally Deleted Files
2. Lost or corrupted files
3. Hard drive failure
In all cases the first step takes place at our workshop in St Albans. We have specialist equipment and software to help recover data and diagnose hardware problems. For issues we can resolve here recovery costs are around £40-50. If we are unable to recover your data you will not be charged unless we advise otherwise. For any successful data recovery there will be a charge for the media that the recovered data is supplied back to you on. You can of course supply your own.
In more serious cases, normally a physical failure of the hard drive we are partnered with one of the UK's leading specialist data recovery laboratories. Read more below...
If the drive needs more specialist attention we will advise sending it to our specialist data recovery laboratory. The very best equipment and engineers are available here to properly diagnose your equipment and recover your data in a sealed environment.
Prices for recoveries completed at the lab range from £120-325. Quotes are provided free of charge but a charge of £15 for carriage is applicable if a chargable recovery is not completed and you wish the drive returned from the lab.